Shipping & Returns
SHIPPING POLICY
At Olive & Ember, we take pride in making your shopping experience simple and stress-free. Each order is carefully packaged to protect our organic beeswax wax melts on their journey to you. We keep our shipping costs transparent and work hard to ensure your order arrives promptly, safely, and with the care it deserves.
Return & Exchange Policy
At Olive & Ember, your satisfaction means everything to us. If there’s ever an issue with your order, please contact us right away—we’ll do our best to make it right.
Because fragrance is such a personal preference, we’re unable to accept returns based on scent alone. However, if your order arrives damaged or there’s a problem with the product, we’ll gladly work with you to resolve it quickly and with care.
We stand behind the quality of our products and want every experience with Olive & Ember to be positive, simple, and worry-free.